Peripheral Products
- Paging & Intercom Equipment
Paging is an ever-important and effective communication tool. Inter-Tel offers solutions for environments such as large offices, warehouses, schools, hotels, hospitals and automotive dealershipsor any place where you need to communicate via a public address system. Inter-Tel has selected vendors to provide more options for youtalkback intercom systems, first responder systems and emergency evacuation systems, as well as a wide variety of speakers and horns to fit your needs.
- Analog Telephones and Accessories
Cost-effective, entry-level IP Phone that offers easy access to basic telephony and messaging services. Designed for common areas and occasional users who require access to basic telephony and messaging services.
- Audioconferencing Phones and Bridges
Success in today's highly competitive business climate demands cutting-edge communications resources. What better way to connect, collaborate and interact more effectively with you business partners and vendors than with audioconferencing capabilities. Inter-Tel's powerful portfolio of conferencing products and services brings increased productivity and efficiency to businesses of all sizes.
- Call Accounting and Internet Tracking
When you need easy-to-use employee productivity and management tools, Inter-Tel offers solutions that provide the information you need to better administer your business and associates.
- Call Logging and Recording
Today's business environment requires peak efficiency and quality customer service. Inter-Tel offers solutions by leading vendors that enable call recording, monitoring, evaluating and reporting.
- Computer Telephony Products
Inter-Tel offers products that allow you to enhance your call center to improve customer service, increase productivity and create more efficient handling of calls by integrating telephone and computer functions. Additionally, our vendor offerings include call center and help desk accessories such as monitors and electronic wallboard displays.
- Contact Center Solutions�Predictive & Progressive Dialers
Today's contact center environments require the utmost in agent efficiency, particularly when it comes to unsuccessful call attempts.
- Data Equipment
You need the right equipment to build your data networking infrastructure. Inter-Tel offers industry-leading products from rackmount power supplies and fiber optic transmission products, to network access equipment and remote device management.
- Dialers�Predictive and Progressive
Today's call center environments require the utmost in agent efficiency, particularly when it comes to unsuccessful call attempts. To increase your potential, Inter-Tel offers both predictive and progressive dialer solutions to fit your business requirements. A progressive dialer sends the potential contact's information to the agent's desktop and then automatically dials the number for that agent until it gets a valid contact. Predictive dialers automate outbound dialing and screen out answering machines and busy signals. Once a live contact is made, the call is put through to an available agent.
- Headsets
Hands-free communication makes handling phone calls even easier, giving you the freedom to use your computer keyboard, take messages and minimize the effects of holding a telephone receiver to your ear, while on a call. Inter-Tel offers a wide variety of headsets including dual- and single-ear, and corded and wireless to address your needs.
- IP Products
Communications systems utilizing Internet Protocol (IP) devices require cost-effective solutions to deliver voice and fax services over data infrastructure, efficiently and without any loss to voice quality. Inter-Tel includes in its portfolio the technology you need to connect branch and remote offices by utilizing Voice over IP.
- Message-On-Hold and Voice Announce
When you place callers on hold, don't frustrate them with silence�motivate and educate your listeners with important information about your business. Inter-Tel offer on-hold and voice announce opportunities that are designed to reduce caller hang-ups, increase sales, and eliminate the risk of advertising for other companies through the use of radio-on-hold. Inter-Tel also offers interactive voice announce solutions specifically for cinemas and airport terminals.
- Power Protection and Backup
Your business can't afford downtime, and your mission-critical applications and sensitive equipment require protection from damaging voltages, surges and transients. Inter-Tel's Quality-First designated vendors offer solutions for telecom, datacom and security applications.
- Remote Device Management
Reduce services calls and manage your communications equipment from a central location with remote device management options. These solutions are ideal for businesses with computers, PBXs and other devices that are located in remote offices or branch offices, and help improve efficiency and reduce costs.
- Security Products
Video surveillance is becoming the norm. Businesses of all sizes are discovering how this technology not only provides security, but enables businesses to lower operating costs and increase productivity. Originally designed to monitor for security concerns, video surveillance is now deployed to reduce liability, prevent inventory shrinkage and protect against fraud. With today's abundant lawsuits and potential workplace violence, video surveillance can make the difference between total loss and continued prosperity.
- Telecommunications Installation Equipment and Tools
Complete your communications solutions with cable, cabinets and cases from trusted manufacturers.
- Videoconferencing and Accessories
Success in today's highly competitive business climate demands cutting edge communications resources. What better way to connect, collaborate and interact more effectively with you business partners and vendors than with videoconferencing capabilities. Inter-Tel's powerful portfolio of conferencing products and services bring increased productivity and efficiency to businesses of all sizes.
- Wireless Voice Solutions
CTS (Computer Telephony Solutions) OAISYS offers a complete line of computer telephony software and hardware products including Desktop CTI Agent Software, Interactive Voice Response (IVR), Call Logging and Automatic Call Distribution (ACD) Call Reporting. CTS is well positioned to deliver solutions that meet call center and similar application needs.